01776cam a2200169 a 4500020001500000050001800015100002100033245009700054250001200151260005400163300008400217500001900301505120400320650001601524650002701540650003901567 a013013307800aHD31b.C4125 1 aCerto, Samuel C.10aModern management :bdiversity, quality, ethics & the global environment /cSamuel C. Certo. a8th ed. aUpper Saddle River, N.J. :bPrentice Hall,c2000. axxi, 598 p. :bcol. ill. ;c28 cm. +e1 computer laser optical disc (4 3/4 in.) aIncludes Index aPART ONE: INTRODUCTION TO MODERN MANAGEMENT. Chapter 1: Management and Management Careers Chapter 2: Managing: History and Current Thinking Chapter 3: Corporate Social Responsibility and Business Ethics Chapter 4: Managing in the Global Arena PART TWO: PLANNING Chapter 5: Organizational Objectives Chapter 6: Fundamentals of Planning Chapter 7: Making Decisions Chapter 8: Strategic Planning Chapter 9: Plans and Planning Tools PART THREE: ORGANIZING Chapter 10: Fundamentals of Organizing Chapter 11: Responsibility, Authority and Delegation Chapter 12: Managing Human Resources Chapter 13: Managing Change: From Stress to the Virtual Organization PART FOUR: INFLUENCING Chapter 14: Fundamentals of Influencing and Communication. Chapter 15: Leadership Chapter 16: Motivation Chapter 17: Groups, Teams and Corporate Culture Chapter 18: Understanding People: Attitudes, Perception, and Learning PART V: CONTROLLING Chapter 19: Principles of Controlling Chapter 20: Production Management and Control Chapter 21: Information, Technology and the Internet PART SIX: TOPICS FOR SPECIAL EMPHASIS Chapter 22: Competitiveness: Quality and Innovation Chapter 23: Management and Diversity 0aManagement. 0aIndustrial management. 0aSocial responsibility of business.