TY - BOOK AU - Critten,Peter TI - Investing in people: towards corporate capability SN - 0750618809 AV - HF5549.5.T7C75 PY - 1994/// CY - London PB - Butterworth-Heinemann KW - Employees KW - Training of KW - Human capital KW - Labor productivity N1 - Includes references; 1. Introduction -- 2. Unlocking the national training bank -- 2.1. The training see-saw since 1964 -- 2.2. 'Employment for the 1990s' and the role of the TECs -- 2.3. Quality -- 2.4. Competences and the National Council for Vocational Qualifications (NCVQ) -- 2.5. The 'Investors in People' scheme -- 2.6. Concluding overview -- Appendix: Key initiatives and influences on training strategy over the past 25 years -- 3. Converting training needs into performance credit -- 3.1. The standards model -- 3.2. Assessment -- 3.3. Accreditation and the NVQ framework -- 3.4. Eleven ways of opening up competence and assessment in the workplace -- 3.5. Companies, competences and some upside-down thinking -- Appendix: NVQ framework: classification by areas of competence -- 4. The learning portfolio goes public -- 4.1. Learning style -- 4.2. The trainer/developer -- 4.3. Methods and media -- 4.4. The organizational context -- 4.5. Conclusion -- 5. Management growth for all -- 5.1. The manager and management -- 5.2. Changing trends in management education and development -- 5.3. Management competences -- 5.4. Managers of tomorrow -- 5.5. Appendix: Overview of MCI competences at certificate and diploma levels I and II -- 6. Evaluation -- the hidden accumulator -- 6.1. The nature of evaluation -- 6.2. Models of evaluation -- 6.3. How evaluation is currently perceived -- 6.4. A model that meets the needs of both individuals and organization alike -- 7. Corporate capability -- putting a value on the learning organization -- 7.1. First steps towards a learning organization -- 7.2. What stops an organization from learning? -- 7.3. Recognizing the learning company -- 7.4. How to realize and reinforce the image of the learning organization -- 7.5. Corporate capability -- people power pays off -- 7.6. Moving from competence to capability ER -