TY  - BOOK
AU  - Phillips,Jack J.
AU  - Stone,Ron D.
TI  - How to measure training results: a practical guide to tracking the six key indicators 
SN  - 0071387927 (alk. paper)
AV  - HF5549.5.T7 P432 2002
PY  - 2002///
CY  - New York
PB  - McGraw-Hill
KW  - Employees
KW  - Training of
KW  - Evaluation
N1  - INCLUDES INDEX; 1. The need for benefits of measurement and evaluation of training outcomes
2. The ROI model and process
3. Develop training objectives: The basis for measurement
4. Develop evaluation plans and baseline data
ER  -