a practical guide to tracking the six key indicators Phillips, Jack J. creator Stone, Ron D. text New York McGraw-Hill c2002 monographic xv, 284 p. : ill. ; 24 cm. 1. The need for benefits of measurement and evaluation of training outcomes 2. The ROI model and process 3. Develop training objectives: The basis for measurement 4. Develop evaluation plans and baseline data Jack J. Phillips, Ron Drew Stone. INCLUDES INDEX Employees Training of Evaluation HF5549.5.T7 P432 2002 0071387927 (alk. paper)