TY - BOOK AU - Dalrymple,Douglas J. AU - Parsons,Leonard J. TI - Marketing management: text and cases SN - 0471332380 SN - 978047133 AV - HF5415.13 .D314 PY - 2000/// CY - New York PB - J. Wiley KW - Marketing KW - Management N1 - Includes index; Preface -- About the Authors -- 1. The Role of Marketing in Organizations and Society -- 2. Marketing Strategy -- 3. Customer Analysis -- 4. Market Segmentation and Product Differentiation -- 5. Competitive Analysis and Product Positioning -- 6. Product Development and Testing -- 7. Brand Management -- 8. Services Marketing -- 9. Pricing -- 10. Selecting Distribution Channels -- 11. Personal Selling and Sales Force Management -- 12. Direct Marketing -- 13. Designing Adverting Programs -- 14. Sales Promotion and Public Relations -- 15. International Marketing -- 16. Marketing Planning -- Case Index -- Subject Index ER -