TY - BOOK AU - Randall,Geoffrey TI - Principles of marketing SN - 0415072662 SN - 978041507 AV - HF5415 .R3233 PY - 1993/// CY - London, New York PB - Routledge KW - Marketing N1 - Includes index; 1. Introduction -- 2. Understanding environments and markets -- 3. Understanding customers and consumers -- 4. Marketing information -- 5. Segmentation and positioning -- 6. The marketing mix and targeting -- 7. Product policy -- 8. New product development -- 9. Pricing -- 10. Advertising and promotion -- 11. Personal selling -- 12. Distribution -- 13. Marketing of services -- 14. Industrial marketing -- 15. International marketing -- 16. Putting it all together -- strategy and planning ER -