TY - BOOK AU - Randall,Geoffrey TI - Effective marketing SN - 0415102367 SN - 978041510 AV - HF5415 .R322 PY - 1994/// CY - London, New York PB - Routledge KW - Marketing N1 - Include index; 1. What is marketing about? 1 What it can and can not do 2. Understanding what we can't control Environments, markets, competitors 17 3. Understanding customers and consumers The most important people in our world 31 4. Information for marketing What do we need to know and how do we find out? 45 5. Using what we can control The marketing mix, segmentation and targeting 59 6. Existing products, new products Deciding what we should be offering our customers 73 7. Setting the price Satisfying marketing and profit objectives 91 8. Communicating with markets What do we want to communicate, to whom and how? 105 9. Distributing the products Getting our products to the right place at the right time 121 10. Putting it all together Strategy and planning 131 References 149 Index 151 ER -