TY - BOOK AU - Hoffman,K.Douglas TI - Marketing: best practices SN - 0030349990 SN - 978003034 AV - HF5415 .M297453 PY - 2003/// CY - Mason, Ohio PB - Thomson/South-Western KW - Marketing N1 - Includes index; 1. Introduction to strategic marketing / Peter R. Dickson -- 2. Marketing and social responsibility / Peter R. Dickson -- 3. International marketing / Michael R. Czinkota and Ilkka A. Ronkainen -- 4. Marketing research and information systems / Peter R. Dickson -- 5. Consumer behavior / Jagdish N. Sheth and Balaji C. Krishnan -- 6. Business-to-business marketing / Michael D. Hutt and Thomas W. Speh -- 7. Market segmentation and target markets / Penny M. Simpson -- 8. Marketing's role in new product development and product decisions / Abbie Griffin -- 9. Services marketing / K. Douglas Hoffman -- 10. Marketing channels and distribution / Bert Rosenbloom -- 11. Retailing and wholesaling / Patrick Dunne and Robert F. Lusch -- 12. Integrated marketing communications: advertising, promotions and other MarCom tools / Terence A. Shimp -- 13. Personal selling and sales management / Judy A. Siguaw -- 14. Pricing strategies and determination / Joel E. Urbany -- 15. E-marketing / John H. Lindgren, Jr ER -