TY - BOOK AU - Bateman, Thomas B. AU - Snell, Scott A. TI - Management : leading & collaborating in a competitive world SN - 9780071105842 AV - HD31 .B31 PY - 2007/// CY - Boston, Mass : PB - McGraw-Hill/Irwin, KW - Management N1 - Includes index; PART ONE: Foundations of management 2-- Chapter 1: Managing -- Chapter 2: The external environment and organizational culture -- Chapter 3: Managerial decision making -- PART TWO: Planning: Delivering strategic value -- Chapter 4: Planning and strategic management -- Chapter 5: Ethics and corporate responsibility -- Chapter 6: International management -- Chapter 7: Entrepreneurship -- PART THREE: Organizing: Building a dynamic organization -- Chapter 8: Organization structure -- Chapter 9: Organizational agility -- Chapter 10: Human resources management -- Chapter 11: Managing the diverse workforce -- PART FOUR: Leading: Mobilizing people -- Chapter 12: Leadership -- Chapter 13: Motivating for performance -- Chapter 14: Teamwork -- Chapter 15: Communicating -- PART FIVE: Controlling: Learning and changing -- Chapter 16: Managerial control -- Chapter 17: Managing technology and innovation -- Chapter 18: Creating and managing change ER -