TY - BOOK AU - Zikmund,William G. AU - D'Amico,Michael TI - Marketing SN - 0538882158 SN - 978053888 AV - HF5415 .Z54 PY - 1999/// CY - Cincinnati, Ohio PB - South-Western College Pub. KW - Marketing N1 - Introduction. The nature of marketing -- Marketing management: strategy and ethical behavior -- Environmental forces in a digital world: the macroenvironment -- The microenvironment in an era of global competition -- Analysis of market and buyer behavior. Information technology and marketing research -- Consumer behavior -- Business markets and organizational buying -- Market segmentation, targeting, and positioning strategies -- Product strategy for global competition. Basic concepts about goods and services -- Strategies for new products and the product life cycle -- Strategies for services and relationship marketing. Distribution strategy. The nature of distribution -- Retailing, direct marketing, and wholesaling -- Logistics and physical distribution management -- Integrated marketing communications. Integrated marketing communications -- Advertising -- Personal selling and sales management -- Sales promotion, publicity, and public relations -- Pricing strategy. Introduction to pricing concepts -- Pricing strategies and tactics -- Appendix A. Internet insights into marketing careers -- Appendix B. The marketing audit -- Appendix C. Organizing the marketing function -- Internet appendix: zikmund.swcollege.com ER -