TY - BOOK AU - Charles W Lamb AU - Charles W Lamb; ED - Joseph F Hair; ED - Carl McDaniel, Jr. TI - MKTG3 : : student edition SN - 9781439040539 AV - HF5415 .H13 PY - 2009/// CY - Mason, OH PB - South-Western Cengage Learning N1 - Part One. The World of Marketing -- 1. Overview of Marketing -- 2. Strategic Planning for Competitive Advantage -- 3. Social Responsibility, Ethics, and the Marketing Environment -- 4. Developing a Global Vision -- Part Two. Analyzing Market Opportunities -- 5. Consumer Decision Making -- 6. Business Marketing -- 7. Segmenting and Targeting Markets -- 8. Decision Support Systems and Marketing Research -- Part Three. Product Decisions -- 9. Product Concepts -- 10. Developing and Managing Products -- 11. Services and Nonprofit Organization Marketing -- Part Four. Place (Distribution) Decisions -- 12. Marketing Channels and Supply Chain Management -- 13. Retailing -- Part Five. Promotion Decisions -- 14. Integrated Marketing Communication -- 15. Advertising and Public Relations -- 16. Sales Promotion and Personal Selling -- Part Six. Pricing Decisions -- 17. Pricing Concepts -- 18. Setting the Right Price -- Part Seven. Technology-Driven Marketing -- 19. Customer Relationship Management ER -