TY - BOOK AU - Stevenson,William J. TI - Operations management SN - 0072443901 AV - TS155 .S7824 2002 PY - 2002/// CY - Boston PB - McGraw-Hill Irwin KW - Production management N1 - Includes index; 1. Introduction to Operations Management 2. Competitiveness, Strategy, and Productivity 3. Forecasting 4. Product and Service Design 5. Capacity Planning 6. Process Selection and Facilities layouts 7. Design of Work Systems 8. Location Planning and Analysis 9. Introduction to quality 10. Quality Control 11. TQM and quality tools 12. Supply Chain Management 13. Inventory management 14. Aggregate planning 15. MRP and ERP 16. Just-in-time systems 17. Scheduling 18. Project management 19. waiting lines ER -