TY  - BOOK
AU  - Abbey,James R.
ED  - American Hotel & Motel Association.
TI  - Hospitality sales and marketing
SN  - 9780866124447 
SN  -  97801335
AV  - TX911.3.M3 Ab1 
PY  - 2003///
CY  - Lansing, MI
PB  - Educational Institute of the American Hotel & Lodging Association
KW  - Hospitality industry
KW  - Marketing
N1  - "Educational Institute books"--Page ii.
Previous edition: 2008.
Includes final examination answer sheet; Part 1 Introduction
Part 2  Sales Techniques
Part 3  Index  609
ER  -