TY  - BOOK
AU  - Slack, Nigel
AU  - Slack,Nigel
TI  - Operations and process management: principles and practice for strategic impact 
SN  - 0273684264 hardback
AV  - TS183 .O64 2006
PY  - 2006///
CY  - Harlow, England, New York
PB  - Prentice Hall/Financial Times
KW  - Manufacturing processes
KW  - Process control
ER  -