TY - BOOK AU - Proctor,Tony TI - Public sector marketing SN - 9780273708094 (pbk.) AV - JF1525.M37 P76 PY - 2007/// CY - Harlow, England, New York PB - FT Prentice Hall KW - Government marketing N1 - Includes index; Marketing in the public sector -- The stakeholder value approach -- Creating and measuring stakeholder value -- Developing and implementing strategies -- Value drivers, portfolio assessment and planning ahead -- Marketing research -- Market measurement and forecasting demand -- The marketing planning process -- Corporate brand building and delivering the service -- Pricing services -- Communicating values -- Social marketing -- Internal marketing -- Marketing via the Internet and intranet ER -