TY - BOOK AU - Shinn,George TI - Introduction to professional selling SN - 0070569061 AV - HF5438.25 .S485 PY - 1982/// CY - New York PB - Gregg Division, McGraw-Hill KW - Selling N1 - Includes index; Professional selling 2 Careers in selling 26 Defining your sales personality 56 Product Knowledge 85 How and why people buy 111 Prospecting and getting ready to sell 142 The approach 166 The sales presentation 184 Handling Objections 214 Closing the date 237 Retail Selling 261 Time and territory management 290 Non personal selling 312 Improving sales performance 345 Finding and succeeding in a sales career 368 Glossary 395 Index 400 ER -