TY - BOOK AU - Band, A. william TI - Touchstones SN - 0471310964 AV - HD70 .U5B34 PY - 1994/// CY - Canada, PB - John Wiley & Sons KW - Management N1 - Includes index; The four keys to creating extraordinary value--- Redesigning business process--- The new enterprise architecture--- The high-involvement workplace--- Partnerships for prosperity--- Transforming through technology--- Strategy alignment--- Mastering change management--- The new spirit of leadership--- ER -