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Selling and sales management / David Jobber and Geoff Lancaster.

By: Contributor(s): Material type: TextPublication details: Harlow, England ; New York : Financial Times/Prentice Hall, 2006.Edition: 7th edDescription: xxi, 526 p. : illus. ; 25 cmISBN:
  • 0273695797
  • 9780273695790
Subject(s): LOC classification:
  • HF5438.25 .J63
Contents:
Chapter 1: Development and Role of Selling in Marketing Chapter 2: Sales Strategies Chapter 3: Consumer and Organisational Buyer Behaviour Chapter 4: Sales Settings Chapter 5: International Selling Chapter 6: Law and Ethical Issues Chapter 7: Sales Responsibilities and Preparation Chapter 8: Personal Selling Skills Chapter 9: Key Account Management Chapter 10: Relationship Selling Chapter 11: Direct Marketing Chapter 12: Internet and IT Applications in Selling and Sales Management Chapter 13: Recruitment and Selection Chapter 14: Motivation and Training Chapter 15: Organisation and Compensation Chapter 16: Sales Forecasting and Budgeting Chapter 17: Salesforce Evaluation.
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books Methodist University Library Main General Stacks Reference HF5438.25 .J63 (Browse shelf(Opens below)) Available 22495
Books Methodist University Library Main General Stacks HF5438.25 .J63 (Browse shelf(Opens below)) Available 17954
Books Methodist University Library Main General Stacks Reference HF5438.25 .J63 (Browse shelf(Opens below)) Available 22493
Books Methodist University Library Main General Stacks Reference HF5438.25 .J63 (Browse shelf(Opens below)) Available 22496
Books Methodist University Library Main General Stacks HF5438.25 .J63 (Browse shelf(Opens below)) Available 17952
Books Methodist University Library Main General Stacks HF5438.25 .J63 (Browse shelf(Opens below)) Available 22494
Books Methodist University Library Tema Reference HF5438.25 .J63 (Browse shelf(Opens below)) Available 22481

Includes index

Chapter 1: Development and Role of Selling in Marketing
Chapter 2: Sales Strategies
Chapter 3: Consumer and Organisational Buyer Behaviour
Chapter 4: Sales Settings
Chapter 5: International Selling
Chapter 6: Law and Ethical Issues
Chapter 7: Sales Responsibilities and Preparation
Chapter 8: Personal Selling Skills
Chapter 9: Key Account Management
Chapter 10: Relationship Selling
Chapter 11: Direct Marketing
Chapter 12: Internet and IT Applications in Selling and Sales Management
Chapter 13: Recruitment and Selection
Chapter 14: Motivation and Training
Chapter 15: Organisation and Compensation
Chapter 16: Sales Forecasting and Budgeting
Chapter 17: Salesforce Evaluation.

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