marketing : real people,real choices Michael R.Solomon, Greg W.Marshall, Elnora W.Stuart.
Material type:
TextPublication details: Upper Saddle River, N.J. : Pearson, c2006.Edition: 4th edDescription: :xxxii, 592 pages color illustrations 28 cmISBN: - 0131449680
- 9780131449688
- HF5415.35 .S65
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| HF5415.33.U6 H38 Consumer behavior : | HF5415.35 .C76 Managing your marketing career / | HF5415.35 .S65 marketing : real people,real choices | HF5415.35 .S65 marketing : real people,real choices | HF5415.35 .S65 Marketing : | HF5415.35 .S65 Marketing : | HF5415.5 .A528 Customer Relationship management |
Includes bibliographical references and index
pt. I. Making marketing value decisions --
Welcome to the world of marketing : Creating and delivering value --
Strategic planning and the marketing environment --
Think globally/act ethically --
pt. II. Understanding consumers' value needs --
Marketing information and research : Analyzing the business environment offline and online --
Consumer behavior : How and why people buy --
Business-to-business markets : How and why organizations buy --
Sharpening the focus : Target marketing strategies and customer relationship management --
pt. III. Creating the value proposition --
Creating the product --
Managing the product --
Services and other intangibles : Marketing the product that isn't there --
Pricing the product --
pt. IV. Communicating the value proposition --
Connecting with the customer : Integrated marketing communications and interactive marketing --
Advertising and public relations --
Sales promotion, personal selling, and sales management --
Creating value through supply chain management --
pt. V. Delivering the value proposition --
Retailing : Bricks and clicks --
App. A. Under armour in action : Implementing a marketing plan --
App. B. Sample marketing plan : The S & S Smoothie Company --
App. C. Marketing math.
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