Transcultural communication in nursing / Cora C. Muñoz, Joan Luckmann.
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TextPublication details: Clifton Park, NY : Thomson/Delmar Learning, ©2005. ©2005.Edition: Second editionDescription: xix, 356 pages ; 23 cmISBN: - 0766848779; 9780766848771
- RT23 .M92
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Revised edition of: Transcultural communication in nursing / Joan Luckmann. c1999.
Includes index
unit 1. Exploring transcultural communication --
Unit one assessment : assessing your transcultural communication goals and basic knowledge --
1. Introduction to transcultural communication in nursing / Margaret A. McKenna --
Introduction --
Communication : a cornerstone for nursing practice --
Language and communication --
The growing demand for transcultural communication --
Vital remarks and special cautions --
2. Transcultural communication building blocks : culture and cultural values --
Introduction --
Culture --
Cultural values --
Values of major American cultural groups --
Values of other selected American cultural groups --
3. Enhancing transcultural communication through culturally competent and linguistically appropriate services --
Introduction --
The importance of cultural competence in the nurse-patient relationship --
National standards for CLAS in health care --
Diversity in the organization --
Linguistically appropriate services --
4. Transcultural communication building blocks : beliefs, behavior, and communication --
Introduction --
Beliefs --
Behavior --
Communication --
5. Transcultural communication stumbling blocks --
Introduction --
Barriers to transcultural communication --
6. Transcultural communication within the health care subculture / Carol J. Leppa --
Introduction --
Western health care system subculture --
Hospital subculture --
Professional subculture --
Commercial, or business, subculture --
Communication problems between subcultures --
Other health care subcultures --
The professional nursing subculture --
The patient subculture --
Nurses as culture brokers between subcultures --
Unit one evaluation : evaluating your transcultural communication goals and basic knowledge. unit 2. Developing transcultural communication skills --
Unit two assessment : assessing your transcultural communication skills --
7. Exploring transcultural communication as a participant-observer / Lydia DeSantis --
Introduction --
Repetitive social situations --
Context --
Participant observation --
Participant-observation interviewing --
Key informants --
8. Using basic transcultural communication techniques --
Introduction --
Developing a transcultural therapeutic relationship --
Developing transcultural communication skills --
9. Overcoming transcultural communication barriers --
Introduction --
Overcoming a knowledge deficit --
Controlling bias, ethnocentrism, prejudice, and stereotyping --
Overcoming language barriers --
Overcoming terminology differences --
Overcoming differences in perceptions and expectations --
10. Working with and without an interpreter --
Introduction --
Working with a medical interpreter --
Working without a medical interpreter --
Unit two evaluation : evaluating your transcultural communication skills. unit 3. Using transcultural communication to elicit assessment data and develop nursing diagnoses --
Unit three assessment : assessing your ability to elicit assessment data and develop nursing diagnoses --
11. Eliciting assessment data from the patient, family, and interpreters --
Introduction --
The art of eliciting information --
Eliciting basic cultural information --
Eliciting views of illness using the explanatory model --
Eliciting the patient's pattern of seeking help --
Eliciting information from the patient's family and support group --
12. Developing culturally appropriate nursing diagnoses / Linda Sue Smith --
Introduction --
Cultural biases in nursing diagnoses that hinder communication --
Nursing diagnoses that my be culturally biased --
Writing culturally appropriate nursing diagnoses --
Promoting culturally appropriate diagnoses --
Unite three evaluation : evaluating your ability to elicit assessment data and develop nursing diagnoses. unit 4. Using transcultural communication skills to plan and implement care --
Unit four assessment : assessing your transcultural communication skills in planning and implementing care --
13. Using transcultural communication to plan care, explain, and instruct --
Introduction --
Using transcultural communication to plan care --
Using transcultural communication to explain and instruct --
14. Using transcultural communication to assist people responding to pain, grief, dying, and death / Oneida M. Hughes --
Introduction --
Using transcultural communication to assist patients in pain --
Using transcultural communication to assist patients who are dying --
Use transcultural communication to assist people who are grieving --
Unit four evaluation : evaluating your transcultural communication skills in planning and implementing care. unit 5. Transcultural communication skills between health care providers --
Unit five assessment : assessing your transcultural communication skills with other health care providers --
15. Fostering transcultural communication with other health care providers --
Introduction --
Barriers to transcultural communication between health care providers --
Bridges to transcultural communication between health care providers --
Unit five evaluation : evaluating your transcultural communication skills with other health care providers --
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