Intercultural business communication / Lillian H. Chaney, Jeanette S. Martin.
Material type:
TextPublication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007.Edition: 4th edDescription: xiii, p. 306 : ill. ; 24 cmISBN: - 0131860097
- HF5389 .C36
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| HF5387 .W665WOO Ethical dilemas and moral temptations | HF5387 .W85 Ethics in business and public administration : | HF5387.5.E18 A78 2003 Fighting corruption in East Asia : | HF5389 .C36 Intercultural business communication / | HF54.56 .B867 Business information systems : | HF5410 Applications in basic marketing : | HF5410 Applications in basic marketing : |
includes index
Ch. 1. nature of intercultural communication --
Ch. 2. Universal systems --
Ch. 3. Contrasting cultural values --
Ch. 4. Cultural shock --
Ch. 5. Language --
Ch. 6. Oral and nonverbal communication patterns --
Ch. 7. Written communication patterns --
Ch. 8. Global etiquette --
Ch. 9. Business and social customs --
Ch. 10. Intercultural negotiation process --
Ch. 11. Intercultural negotiation components --
Ch. 12. Laws affecting international business and travel.
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