Communicating in business and professional settings / Michael S. Hanna, Gerald L. Wilson.
Material type:
TextPublication details: New York : McGraw-Hill, c1991.Edition: 3rd edDescription: xxvi, 518 p. : ill. (some col.), map ; 24 cmISBN: - 0070260192
- HD30.3 .H36
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| HD30.3 .B36 Art of corporate communication / | HD30.3 .D33 Perspectives on organizational communication / | HD30.3 .E9 People, communication and organisations / | HD30.3 .H36 Communicating in business and professional settings / | HD30.3 .M55 Organizational communication : | HD30.3 .M55 Organizational communication : | HD30.3 .M55 Organizational communication : |
Includes index
Pt. I. Preliminary Considerations: Communication and Organizations --
Ch. 1. A Communication Perspective --
Ch. 2. The Organization --
Theoretical Perspectives --
Ch. 3. Leadership and Communication in Organizations --
Ch. 4. Diversity in the Workplace --
Pt. II. Basic Considerations: Foundations for Communication in Organizations --
Ch. 5. Perception and Listening --
Ch. 6. Language and Nonverbal Communication --
Ch. 7. Technology in the Workplace --
Pt. III. Organizational Contexts: Interpersonal --
Ch. 8. Interpersonal Communication --
Ch. 9. Conflict Management --
Ch. 10. Interviewing and Interviews: On the Job --
Ch. 11. The Selection Interview: Hiring and Being Hired for the Job --
Pt. IV. Organizational Contexts: The Group Context --
Ch. 12. Small Group Communication Processes --
Ch. 13. Communicating with a Group or Staff --
Pt. V. Organizational Contexts: The One-to-Many Context --
Ch. 14. Thinking about the Ideas and Arguments --
Ch. 15. Organizing the Presentation --
Ch. 16. Delivering the Presentation --
Epilogue --
Troubleshooting the Organization --
App. Writing in Business and Professional Settings --
Index.
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