Contemporary public administration.
Part 1 The practice and discipline of public administration - competing concerns: what is administration?; bureaucracy; public administration in the third century of the constitution - supply-side management, privatization, or pubic investment?; public choice - a different approach to the study of public administration; the perils and prospects of public administration.
Part 2 The American administrative state: the federalists; what the anti-federalists were for; bureaucracy and constitutionalism; political foundations of the American Federal Service - rebuilding a crumbling base; congress and the administrative state; mandates or Mandarins? control and discretion in the modern administrative state; public managers, judges and legislators - redefining the new partnership.
Part 3 Federalism and intergovernmental relations: federalism, intergovernmental relations and intergovernmental management - historical reflections and conceptual comparisons; American Federalism - Madison's middle ground in the 1980s.
Part 4 Administrative organization - structure and process: public and private management - are they fundamentaly alike in all unimportant respects?; adapting Total Quality Management (TQM) to government; formal models of bureaucracy - a review; the politics of governmental organization; toward a theory of street-level bureaucracy.
Part 5 Public personnel systems: the state of merit in the federal government; the motivational bases of public service; state civil service and collective bargining - systems in conflict; the federal career executive in search of a system; environmental change and the personnel funtion - a review of the research; organizational involvement and representative bureaucracy - can we have it both ways?; the lack of a budgetary theory; the political economy of efficiency - cost-benefit analysis, systems analysis and programme budgeting; why does government grow?; organization decline and cutback management; budget theory and budget practice - how good the fit?
Part 7 Decision making: administrative decision making; the science of "muddling through"; mixed scanning revisited; evaluating public sector informaton systems - more than meets the eye.
Part 8 Public policy.
Part 9 Public administration and the public.
Part 10 Accountability and ethics. (Part contents).