Messages : building interpersonal communication skills / Joseph A. DeVito.

By:

DeVito, Joseph A

Material type:

TextPublication details: New York : Longman, c1999.Edition: 4th edDescription: xxviii, 388 p. : col. ill. ; 26 cmISBN:

0321055624 (casebound)
0321025091 (paperbound)

ISSN:

9780321055620

Subject(s):

Interpersonal communication

LOC classification:

BF637.C45 D5

Contents:

I. Messages About the Self and Others -- 1. Interpersonal Communication -- What Is Interpersonal Communication? -- Principles of Interpersonal Communication -- Culture and Interpersonal Communication -- 2. The Self in Interpersonal Communication -- Self-Concept and Self-Awareness -- Self-Disclosure -- Interpersonal Apprehension -- 3. Perception in Interpersonal Communication -- The Stages of Perception -- The Process of Perception -- Increasing Accuracy in Interpersonal Perception -- 4. Listening in Interpersonal Communication -- The Stages of Listening -- Styles of Listening Effectively -- Listening, Culture, and Gender -- II. Messages: Spoken and Unspoken -- 5. Verbal Messages -- Principles of Verbal Messages -- Confirmation and Disconfirmation -- Using Verbal Messages Effectively and Critically -- 6. Nonverbal Messages -- The Functions of Nonverbal Messages -- The Channels of Nonverbal Messages -- Culture and Nonverbal Messages -- 7. Emotional Messages -- Principles of Emotions and Emotional Messages -- Obstacles in Communicating Emotions -- Guidelines for Communicating Emotions -- 8. Conversation Messages -- The Process of Conversation -- Managing Conversation -- Effective Conversation -- III. Messages in Context -- 9. Culture and Interpersonal Communication -- Cultural and Intercultural Communication -- Cultural Differences -- Improving Intercultural Communication -- 10. Relationships and Interpersonal Communication -- Interpersonal Relationships -- Relationship Stages -- Relationship Types -- 11. Conflict and Interpersonal Communication -- Principles ofInterpersonal Conflict -- Conflict Resolution Stages -- Conflict Management Strategies -- 12. Power and Interpersonal Communication -- Principles of Power -- Intrapersonal Power: Self-Esteem -- Interpersonal Power: Assertiveness -- Glossary of Interpersonal Communication Concepts -- Glossary of Interpersonal Communication Skills.

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Books	Methodist University Library Main General Stacks		Reference		BF637.C45 D5 (Browse shelf(Opens below))					Available			30280

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Previous	BF637.B23 Guidance and counselling :	BF637.C .E39 The skilled helper :	BF637.C45 B35 Interpersonal communication :	BF637.C45 D5 Messages :	BF637.C45 L85 Communicating with credibility and confidence :	BF637.C45 M3 Personal and interpersonal communication :	BF637.C45 R69 Interpersonal communication :	Next

Includes bibliographical references and index

I. Messages About the Self and Others --
1. Interpersonal Communication --
What Is Interpersonal Communication? --
Principles of Interpersonal Communication --
Culture and Interpersonal Communication --
2. The Self in Interpersonal Communication --
Self-Concept and Self-Awareness --
Self-Disclosure --
Interpersonal Apprehension --
3. Perception in Interpersonal Communication --
The Stages of Perception --
The Process of Perception --
Increasing Accuracy in Interpersonal Perception --
4. Listening in Interpersonal Communication --
The Stages of Listening --
Styles of Listening Effectively --
Listening, Culture, and Gender --
II. Messages: Spoken and Unspoken --
5. Verbal Messages --
Principles of Verbal Messages --
Confirmation and Disconfirmation --
Using Verbal Messages Effectively and Critically --
6. Nonverbal Messages --
The Functions of Nonverbal Messages --
The Channels of Nonverbal Messages --
Culture and Nonverbal Messages --
7. Emotional Messages --
Principles of Emotions and Emotional Messages --
Obstacles in Communicating Emotions --
Guidelines for Communicating Emotions --
8. Conversation Messages --
The Process of Conversation --
Managing Conversation --
Effective Conversation --
III. Messages in Context --
9. Culture and Interpersonal Communication --
Cultural and Intercultural Communication --
Cultural Differences --
Improving Intercultural Communication --
10. Relationships and Interpersonal Communication --
Interpersonal Relationships --
Relationship Stages --
Relationship Types --
11. Conflict and Interpersonal Communication --
Principles ofInterpersonal Conflict --
Conflict Resolution Stages --
Conflict Management Strategies --
12. Power and Interpersonal Communication --
Principles of Power --
Intrapersonal Power: Self-Esteem --
Interpersonal Power: Assertiveness --
Glossary of Interpersonal Communication Concepts --
Glossary of Interpersonal Communication Skills.

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