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Handbook of internal communication for developing good communicators Eileen Scholes

By: Material type: TextPublication details: New Delhi Infinity Books 2006Edition: 1st edDescription: xxxi, 452 p.; illus. 28 cmISBN:
  • 8179291790
  • 9788179291795
Subject(s): LOC classification:
  • HF5549 .5SCH
Contents:
PART I: THE BUSINESS CONTEXT Chapter 1: IC's Role in Competitiveness and Innovation Chapter 2: IC and the Healthy Organization Chapter 3: Understanding Today's UK Audience Chapter 4: Matching Internal and External image Chapter 5: The Impact of Computer - Based Communication Networks PART II: EFFECTIVE COMMUNICATION STRATEGIES Chapter 6: Setting Objectives Chapter 7: Developing a Plan: The Basica Chapter 8: Developing a Plan: A Step - by Step Approach PART III: TURNING STRATEGIES INTO ACTION Chapter 9: Face - Face Communication Chapter 10: Events Chapter 11: Print Communication Chapter 12: Electronic Communication Chapter 13: Computer - Based Communication Chapter 14: Organizational Communication PART IV: DEVELOPING GOOD COMMUNICATORS Chapter 15: Understanding How Communication Works Chapter 16: What are Communication Skills Chapter 17: managing Communication Through Supervisors PART V: MEASURING SUCCESS Chapter 18: Why Measure Chapter 19: What to Measure Chapter 20: Surveys Chapter 21: Audits Chapter 22: Benchmarking PART VI: IC STRATEGY AT WORK Chapter 23: Anderson Counsulting Chapter 24: Bass Taverns Chapter 25: The Body Shop Chapter 26: The Boots Company Chapter 27: BP Chemicals Chapter 28: DO IT ALL Chapter 30: EMAP Chapter 31: F.I Group Chapter 32: Glaxo Operations - Secondary Chapter 33: IBM Chapter 34: Kent County Council Chapter 35: Rover Chapter 36: SmithKline Beecham Chapter 37: WH Smith Retail Chapter 38: Unigate Dairies
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books Methodist University Library Main General Stacks Reference HF5549.5SCH (Browse shelf(Opens below)) Available 20709
Books Methodist University Library Tema Reference Reference HF5549.5SCH (Browse shelf(Opens below)) Available 20715

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Includes Index

PART I: THE BUSINESS CONTEXT
Chapter 1: IC's Role in Competitiveness and Innovation
Chapter 2: IC and the Healthy Organization
Chapter 3: Understanding Today's UK Audience
Chapter 4: Matching Internal and External image
Chapter 5: The Impact of Computer - Based Communication Networks
PART II: EFFECTIVE COMMUNICATION STRATEGIES
Chapter 6: Setting Objectives
Chapter 7: Developing a Plan: The Basica
Chapter 8: Developing a Plan: A Step - by Step Approach

PART III: TURNING STRATEGIES INTO ACTION
Chapter 9: Face - Face Communication
Chapter 10: Events
Chapter 11: Print Communication
Chapter 12: Electronic Communication
Chapter 13: Computer - Based Communication
Chapter 14: Organizational Communication

PART IV: DEVELOPING GOOD COMMUNICATORS
Chapter 15: Understanding How Communication Works
Chapter 16: What are Communication Skills
Chapter 17: managing Communication Through Supervisors

PART V: MEASURING SUCCESS
Chapter 18: Why Measure
Chapter 19: What to Measure
Chapter 20: Surveys
Chapter 21: Audits
Chapter 22: Benchmarking

PART VI: IC STRATEGY AT WORK
Chapter 23: Anderson Counsulting
Chapter 24: Bass Taverns
Chapter 25: The Body Shop
Chapter 26: The Boots Company
Chapter 27: BP Chemicals
Chapter 28: DO IT ALL
Chapter 30: EMAP
Chapter 31: F.I Group
Chapter 32: Glaxo Operations - Secondary
Chapter 33: IBM
Chapter 34: Kent County Council
Chapter 35: Rover
Chapter 36: SmithKline Beecham
Chapter 37: WH Smith Retail
Chapter 38: Unigate Dairies

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