PART I: The Scope of Personnel and Human Resource Management
Chapter 1: Personnel and Human Resource Management
Chapter 2: Personnel/HRM in Practice: Policies, Strategies and Operations
Chapter 3: International Aspects of Personnel/HR Management

PART: II. The Organisational Context
Chapter 4: Organisations, Cultures and Perspectives
Chapter 5: Organisation Structures
Chapter 6: Leadership in Organisations
Chapter 7: Groups and Teams at Work
Chapter 8: Motivation Theories
Chapter 9: Designing Work and Jobs
Chapter 10: Organisational Change

PART III. Planning the Organisation's Human Resources
Chapter 11: Human Resource Planning
Chapter 12: Job Analysis
Chapter 13: Job Evaluation
Chapter 14. Recruitment Policies and Practice
Chapter 15. Staff Selection
Chapter 16: Retirements, Redundancies and Redeployments
Chapter 17: Personnel Records and Administration

PART IV: Conditions of Employment
Chapter 18: The Employment Contract
Chapter 19: Equal Opportunities Policies and Practice
Chapter 20: Hours of Work
Chapter 21: Pay, Benefits and Incentives
Chapter 22: Health and Safety at Work
Chapter 23: Stress Management and Employee Welfare

PART V: Employee Training and Development
Chapter 24: Employee Performance Appraisal
Chapter 25: Theories of Learning
Chapter 26. Modern Approaches to Learning
the learning Organisation
Chapter 27: Systematic Training and Development
Chapter 28: Training Needs and Training Plans
Chapter 29: Designing Training Programmes
Chapter 30: Competence-Based Training and Development
Chapter 31: Evaluating Training and Development
Chapter 32: Management Development

PART VI: Employee Relations
Chapter 33: Perspectives on Employee Relations
Chapter 34: Formal Communication in Organisations
Chapter 35: Collective Bargaining
Chapter 36: The Role of Trade Unions
Chapter 37: Disputes and Sanctions
Chapter 38: Grievances and Discipline
Chapter 39: Employee Participation and Empowerment
Chapter 40: Employment Law