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Interpersonal skills in organizations / Suzanne C. De Janasz, Karen O. Dowd, Beth Z. Schneider.

By: Contributor(s): Material type: TextPublication details: Boston [etc.] : , . McGraw-Hill 2012Edition: Fourth editionDescription: xxi, 471 pages : illustrations ; 28 cmISBN:
  • 9780071086301
  • 0071086307
Subject(s): LOC classification:
  • HD58.7.D34 DE
Contents:
Unit 1 Intrapersonal Effectiveness: Understanding Yourself 1. Journey into Self-awareness 2. Self-disclosure and Trust 3. Establishing Goals Consistent with Your Values and Ethics 4. Self-management Unit 2 Interpersonal Effectiveness: Understanding and Working with Others 5. Understanding and Working with Diverse Others 6. The Importance and Skill of Listening 7. Communicating Effectively 8. Persuading Individuals and Audiences Unit 3 Understanding and Working in Teams 9. Negotiation 10. Building Teams and Work Groups 11. Managing Conflict 12. Achieving Business Results through Effective Meetings 13. Facilitating Team Success 14. Making Decisions and Solving Problems Creatively Unit 4 Leading Individuals and Groups 15. Power and Politicking 16. Networking and Mentoring 17. Coaching and Providing Feedback for Improved Performance 18. Leading and Empowering Self and Others 19. Project Management
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Books Methodist University Library Main General Stacks Reference HD58.7.D34 DE (Browse shelf(Opens below)) Available 38825

"McGraw-Hill international edition"--Cover.

Unit 1 Intrapersonal Effectiveness: Understanding Yourself 1. Journey into Self-awareness 2. Self-disclosure and Trust 3. Establishing Goals Consistent with Your Values and Ethics 4. Self-management Unit 2 Interpersonal Effectiveness: Understanding and Working with Others 5. Understanding and Working with Diverse Others 6. The Importance and Skill of Listening 7. Communicating Effectively 8. Persuading Individuals and Audiences Unit 3 Understanding and Working in Teams 9. Negotiation 10. Building Teams and Work Groups 11. Managing Conflict 12. Achieving Business Results through Effective Meetings 13. Facilitating Team Success 14. Making Decisions and Solving Problems Creatively Unit 4 Leading Individuals and Groups 15. Power and Politicking 16. Networking and Mentoring 17. Coaching and Providing Feedback for Improved Performance 18. Leading and Empowering Self and Others 19. Project Management

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