Includes index

Part 1. What Managers and Organisations Do
Chapter 1. Introduction to Management and Organisational Behaviour
Chapter 2. Managers and Organisations
Chapter 3. Organisational Strategy, Planning and Continuous Improvement

Part 2. The Individual : Managing People --
Chapter 4. Understanding Perception, Learning and Personality
Chapter 5. Motivation Principles at Work
Chapter 6. Motivation Methods and Application
Chapter 7. Self-management at Work: Managing Careers and Stress

Part 3. Groups and teams : managing behaviour between people.
Chapter 8. Communicating for Understanding and Results
Chapter 9. Creating Productive Interpersonal Relationships
Chapter 10. Building Groups into Teams
Chapter 11. Conflict Management and Negotiation

Part 4. The Role of the Manager; Leadership Practicee
Chapter 12. Ethical Problem-solving and Decision-Making
Chapter 13. Power and Politics
Chapter 14. Leadership

Part 5. Developing the Organisation
Chapter 15. Orgaisational Structure and Design
Chapter 16. Creating and Changing Organisational Culture
Chapter 17. Organisational Change, Development and Innovation