Includes Index

PART I: TEAMS AND THE ORGANIZATION
Chapter 1: The Business Environment
Chapter 2: The Flexible Organization
Chapter 3: Corporate Alignment and Cultural Realignment
Chapter 4: Creating a Team - based Organization
Chapter 5: Organizing for Project Organization
Chapter 6: Developing Strategic Team Leaders
Chapter 7: Teams and the Learning Organization
Chapter 8: Transient Teams and Organizational Structure

PART II: UNDERSTANDING TEAMS
Chapter 9: Team needs Analysis
Chapter 10: Using Team Roles
Chapter 11: How Groups and Teams Learn
Chapter 12: A Systems Approach to Team Effectiveness
Chapter 13: Intra - team Communication
Chapter 14: Choosing, Joining and Leaving Teams
Chapter 15: Creativity in Teams
Chapter 16: Managing Stress for Optimum Performance
Chapter 17: Negotiating Teams in Industrial Relations

PART III: MANAGING TEAMS
Chapter 18: The Superteam Approach
Chapter 19: Leading Team Meetings
Chapter 20: Team Selection, Psychometrics and Feedback
Chapter 21: Managing Teams Assertively
Chapter 22: Solving Problems Face -to - Face
Chapter 23: Motivating Teams
Chapter 24: Coaching and Mentoring Teams
Chapter 25: Designing and Facilitating Team Development
Chapter 26: Using Management Games
Chapter 27: Turning Teamwork into Knowledge Creation

PART IV: TEAMS AND TECHNOLOGY
Chapter 28: Making the most of New Technology
Chapter 29: Computer - supported Cooperative work
Chapter 30: Virtual Teams
Chapter 31: Information Systems and Cultural Change
Chapter 32: IT Teams in the London Borough of Richmond