Includes index.

Managing effective and ethical organizational behaviour; cultural influences on organizational behaviour; globalization issues related to organizational behaviour; behaviour within organizations; the individual; individual differences and diversity; content explanations of motivation in organizations; process explanations ofmotivation in organizations; rewards obtained through organized behaviour; behaviour within organizations; groups and interpersonal influence; group behaviour and team work; intergroup behaviour and team-building; realities of power and politics; basic explanations for effective leadership practice; advanced explanations for effective leadership practice; the structural anatomy of organizations; designing effective jobs in the global era; the processes of organizations; managing effective communication processes; managing effective decision-making processes; managing effective change and renewal processes. This text covers both micro and macro topics, continuing the research base set by previous editions. Each chapter contains close-up boxes, case for analysis and experimental exercise which provide the student with real-world applications.