Includes index

Part 1 Management : an overview
Chapter 1. Management : an overview
Chapter 2. Evolution of management
Chapter 3. Organizational environment
Chapter 4. Global environment
Chapter 5. Social and ethical environment

Part II - Planning Strategies
Chapter 6. Planning & Forecasting
Chapter 7. Strategic Planning
Chapter 8. Managerial Decision Making

Part III Organizing Strategies
Chapter 9. Organization : An Oview
Chapter 10. Organization Structure & Design
Chapter 11. Organizational Change and Development
Chapter 12. Human Resources Management

Part IV
Chapter 13. Leadership
Chapter 14. Motivation
Chapter 15. Communication
Chapter 16. Team work and conflict management

Part V Controlling Strategies
Chapter 17. Control
Chapter 18. Control Techniques

Part VI Supplement topics
Chapter 19. Information Systems for Management
Chapter 20. Operations Management
Chapter 21. Total Quality Management

Part VII - Managerial Profiles