Includes passcode to access the InfoTrac College Edition, the online library.

Chapter 1. Management
Chapter 2. History of management
Chapter 3. organizational environments and cultures
Chapter 4. Ethics and social responsibility
Chapter 5. Planning and decision making
Chapter 6. organizational strategy
Chapter 7. innovation and change
Chapter 8. Global management
Chapter 9. designing adaptive organizations
Chapter 10. managing teams
Chapter 11. managing human resource systems
Chapter 12. Managing individuals and a diverse work force
Chapter 13. motivation
Chapter 14. leadership
Chapter 15. managing communication
Chapter 16. control
Chapter 17. managing information
Chapter 18. managing service and manufacturing operation