About the Author. Acknowledgments. Introduction. 1.Starters. Getting to Know You.Balls Aloft.Predictions.Commercial for Us.Recipe of Me.Viewpoint Exchange.Group Resume.Barriers to Help.Student Teacher.Engaging Guest Speakers.2.Interviewing Skills. Know Yourself as a Helper.Hidden Persuaders of Helping.Impressions.Case Perspective.Divide and Understand.Virtual Client.The Problem-Solving Interview Videotape.Interviewing Skills Assignments.3.Groups. Dollar Auction.Class as a Group.Group Simulation.Real-Life Group Dynamics.Group Creation.4.Community Organizing. Resistance to Change.City Scavenger Hunt.Consciousness Raising.Know Your Systems.Needs Assessment Guide.5.Social Issues. Social Welfare Literacy.Action Alert.The Complexity of Social Problems.System Says.The Welfare Argument."Over the Top" Performance.Debate the Issues.6.Research. What You See Is Not.Analyze a Survey.Create a Survey.Content Analysis.Gathering Statistical Data.7.Field Work. I Did It My Way.Identifying Internship Goals.Assessment and Formulation.Assertiveness and Supervision.8.Increasing Sensitivity. Who Am I?Culture View.Self-Discovery Regarding African American People.Me, a Minority?So Embarrassing.Self-Discovery Regarding Gay and Lesbian People.You Mean, I Have to Talk to Old People?Adjusting to Disability.The Depression Closet.It's in the Bag: Reproductive Choice.Can We Talk about Something Else?Grief and Loss Bingo.Toys by Gender.A Battered Woman's Experience.References. Share Your Exercise.