Supervision today! / Stephen P. Robbins, David A. DeCenzo.
Material type:
TextPublication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, 2007.Edition: 5th edDescription: xxvi, 502 p. : col. illus. ; 28 cmISBN: - 0131726099
- 0131958283
- HF5549.12 .R628
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Methodist University Library Main General Stacks | Reference | HF5549.12 .R628 2007 (Browse shelf(Opens below)) | Available | 23715 | |||||||||||||
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Methodist University Library Tema Reference | Reference | HF5549.12 .R628 2007 (Browse shelf(Opens below)) | Available | 23709 |
Including index
Part One: Introduction
Chapter 1: Defining the Supervisor's Job
Chapter 2: Understanding Supervisory Challenges in Today's Changing Environment
Part Two Planning, Organizing, Staffing and Controlling
Chapter 3: Establishing Goals
Chapter 4: Organizing An Effective Department
Chapter 5: Acquiring the Right People
Chapter 6: Designing and Implementing Controls
Chapter 7: Solving Problems and Making Decisions
Part Three: Stimulating Individual and Group Performance
Chapter 8: Motivating Your Employees
Chapter 9: Providing Effective Leadership
Chapter 10: Communicating Effectively
Chapter 11: Supervising Groups and Work Teams
Part Four: Coping with Workplace Dynamics
Chapter 12: Appraising Employee Performance
Chapter 13: Ensuring a Safe and Healthy Work Environment
Chapter 14: Handling Conflict, Politics, Employee Discipline and Negotiations
Chapter 15: Dealing with Change and Innovation
Chapter 16: The Supervisor's Role in Labor Relations
Postscript: Personal Development.
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