Supervision : concepts and skill building / Samuel C. Certo.
Material type:
TextPublication details: Boston : Irwin/McGraw-Hill, 2000.Edition: 3rd edDescription: xxxv, 569 p. : ill. (some col.) ; cmISBN: - 0072284048
- HF5549.12 .C42 2000
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Books
|
Methodist University Library Main General Stacks | Reference | HF5549.12 .C42 2000 (Browse shelf(Opens below)) | Available | 37695 |
Browsing Methodist University Library Main shelves,Shelving location: General Stacks,Collection: Reference Close shelf browser (Hides shelf browser)
|
|
|
|
|
|
|
||
| HF5549.T675 Human resource management / | HF5549.T675 Human resource management / | HF5549.W58WRI Reward management in context / | HF5549.12 .C42 2000 Supervision : | HF5549.12 .C42 2003 Supervision : | HF5549.12 .C42 2008 Supervision : | HF5549.12 .H55 2001 Supervision : |
Includes index
PART ONE: What is a Supervisor?
Chapter 1: The Role of the Supervisor
PART TWO: Modern Supervision Challenges
Chapter 2: Ensuring High Quality
Chapter 3: Working with Teams
Chapter 4: Meeting High Ethical Standards
Chapter 5: Using Modern Technology: Focus on the Internet
Chapter 6: Managing Diversity
PART THREE: Functions of the Supervisor
Chapter 7: Reaching Goals and Objectives
Chapter 8: Organizing and Authority
Chapter 9: The Supervisor as Leader
Chapter 10: Problem Solving and Decision Making
PART FOUR: Skills of the Supervisor
Chapter 11: Communication
Chapter 12: Motivating Employees
Chapter 13: Improving Productivity
Chapter 14: Supervising "Problem" Employees
Chapter 15: Managing Time and Stress
Chapter 16: Managing Conflict and Change
PART FIVE: Supervision and Human Resources
Chapter 17: Selecting Employees
Chapter 18: Providing Orientation and Training
Chapter 19: Appraising Performance
Chapter 20: The Impact of the Law
There are no comments on this title.