Intentional interviewing and counseling : facilitating client development in a multicultural society / Allen E. Ivey, Mary Bradford Ivey ; case commentaries by Weijun Zhang and Azara Santiago-Rivera.
Material type:
TextPublication details: Australia ; Pacific Grove, CA : Thomson/Brooks/Cole, 2003Edition: 5th edDescription: xix, 446 p. : ill. ; 24 cmISBN: - 0534519857 (alk. paper)
- BF637.I5 I93
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Methodist University Library Tema General Stacks | BF637.I5 I93 (Browse shelf(Opens below)) | Available | 22859 |
Before you start: ethics and multicultural competence
1.Toward intentional interviewing and counseling
2.Attending behavior basic to communication
3.Questions: opening communication
4.Observation skills
5.Encouraging, paraphrasing, and summarizing: the skills of active listening
6.Observing and reflecting feelings: a foundation of client experience
7.Integrating listening skills: how to conduct a well-formed interview
8.The skills of confrontation: supporting while challenging
9.Focusing the interview: exploring the story from multiple perspectives
10.Eliciting and reflecting meaning: helping clients explore values and beliefs
11.Influencing skills: six strategies for change
12.Skill integration putting it all together
13.Integrating microskills with theory: sequencing skills and interview stages
14.Determining personal style and future theoretical/practical integration
Appendix: Professional disclosure and agreements.
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