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Operations management : customer-focused principles / Richard J. Schonberger, Edward M. Knod, Jr.
Material type:
TextPublication details: Chicago : |bIrwin, 1997.Edition: 6th edDescription: xii, 723 p. :. ill. (some col.) 27 cmISBN: - 9780256194067
- TS155| .S3244 1997
Contents:
Operations, competitive strategies and principles, the quality imperative, design and control for customer satisfaction, translating demand into orders, translating planned orders into outcomes,OM Resources: measurement,management, improvement.........
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Methodist University Library Tema | TS155| .S3244 1997 (Browse shelf(Opens below)) | Available | 22758 | ||||||||||||||
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Methodist University Library Tema | TS155| .S3244 1997 (Browse shelf(Opens below)) | Available | 22760 | ||||||||||||||
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Books
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Methodist University Library Tema | TS155| .S3244 1997 (Browse shelf(Opens below)) | 22759 | Available | ||||||||||||||
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Books
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Methodist University Library Tema | TS155| .S3244 1997 (Browse shelf(Opens below)) | Available | 22759 | ||||||||||||||
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Books
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Methodist University Library Tema | TS155| .S3244 1997 (Browse shelf(Opens below)) | Available | 22757 |
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| T58 6.M24 Developing managerial information systems | TK7871.85 .Ab2 Technological innovation : | TS155| .S3244 1997 Operations management : | TS155| .S3244 1997 Operations management : | TS155| .S3244 1997 Operations management : | TS155| .S3244 1997 Operations management : | TS155| .S3244 1997 Operations management : |
Includes indexes.
Operations, competitive strategies and principles, the quality imperative, design and control for customer satisfaction, translating demand into orders, translating planned orders into outcomes,OM Resources: measurement,management, improvement.........
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