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Operations management : customer-focused principles / Richard J. Schonberger, Edward M. Knod, Jr.

By: Contributor(s): Material type: TextPublication details: Chicago : |bIrwin, 1997.Edition: 6th edDescription: xii, 723 p. :. ill. (some col.) 27 cmISBN:
  • 9780256194067
Subject(s): LOC classification:
  • TS155| .S3244 1997
Contents:
Operations, competitive strategies and principles, the quality imperative, design and control for customer satisfaction, translating demand into orders, translating planned orders into outcomes,OM Resources: measurement,management, improvement.........
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books Methodist University Library Tema TS155| .S3244 1997 (Browse shelf(Opens below)) Available 22758
Books Methodist University Library Tema TS155| .S3244 1997 (Browse shelf(Opens below)) Available 22760
Books Methodist University Library Tema TS155| .S3244 1997 (Browse shelf(Opens below)) 22759 Available
Books Methodist University Library Tema TS155| .S3244 1997 (Browse shelf(Opens below)) Available 22759
Books Methodist University Library Tema TS155| .S3244 1997 (Browse shelf(Opens below)) Available 22757

Includes indexes.

Operations, competitive strategies and principles, the quality imperative, design and control for customer satisfaction, translating demand into orders, translating planned orders into outcomes,OM Resources: measurement,management, improvement.........

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