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Jean Andrews

A+ guide to software : managing, maintaining, and troubleshooting - Cambridge, Mass. ; London Course Technology, 2002. - xxiv, 654 pages : illustrations ; 24 cm + 1 computer optical disc (4 3/4 in) 25 cm

Includes index

Introducing and comparing operating systems --
How an OS works with hardware and other software --
Understanding the boot process and command line --
Installing and using Windows 9X --
Supporting and troubleshooting Windows 9X --
Understanding and supporting Windows NT --
Installing and using Windows 2000 Professional --
Managing and troubleshooting Windows 2000 --
Supporting Windows XP Professional --
Supporting hard drives --
Windows on a network --
Windows on the internet --
Linux, Mac, and notebooks --
Error messages and their meanings --
ASCII character set and Ansi.sys --
Hexadecimal number system and memory addressing --
Professional PC technician.

ISBN: 9780619120030

Subjects--Topical Terms:
Computer technicians -- --Certification.
Computer software -- --Problems, exercises, etc.
Computing Technology Industry Association.

LC Class. No.: QA76.3 / An2