Intentional interviewing and counseling :
Ivey, Allen E.
Intentional interviewing and counseling : facilitating client development in a multicultural society / Allen E. Ivey, Mary Bradford Ivey ; case commentaries by Weijun Zhang and Azara Santiago-Rivera. - Fifth edition. - Australia ; Pacific Grove, CA : Thomson/Brooks/Cole, ©2003 - xix, 446 pages ; 24 cm + 1 CD-ROM (4 3/4 in.)
Previous edition: 1999.
Includes bibliographical references and indexes
Before you start: ethics and multicultural competence --
CHAPTER 1. Toward intentional interviewing and counseling --
CHAPTER 2. Attending behavior basic to communication --
CHAPTER 3. Questions: opening communication --
CHAPTER 4. Observation skills --
CHAPTER 5. Encouraging, paraphrasing, and summarizing: the skills of active listening --
CHAPTER 6. Observing and reflecting feelings: a foundation of client experience --
CHAPTER 7. Integrating listening skills: how to conduct a well-formed interview --
CHAPTER 8. The skills of confrontation: supporting while challenging --
CHAPTER 9. Focusing the interview: exploring the story from multiple perspectives --
CHAPTER 10. Eliciting and reflecting meaning: helping clients explore values and beliefs --
CHAPTER 11. Influencing skills: six strategies for change --
CHAPTER 12. Skill integration putting it all together --
CHAPTER 13. Integrating microskills with theory: sequencing skills and interview stages --
CHAPTER 14. Determining personal style and future theoretical/practical integration --
Appendix:
Professional disclosure and agreements.
Name index
Subject index
0534519792
9780534519797
Interviewing.
Counseling.
BF637.I5 / .I93
Intentional interviewing and counseling : facilitating client development in a multicultural society / Allen E. Ivey, Mary Bradford Ivey ; case commentaries by Weijun Zhang and Azara Santiago-Rivera. - Fifth edition. - Australia ; Pacific Grove, CA : Thomson/Brooks/Cole, ©2003 - xix, 446 pages ; 24 cm + 1 CD-ROM (4 3/4 in.)
Previous edition: 1999.
Includes bibliographical references and indexes
Before you start: ethics and multicultural competence --
CHAPTER 1. Toward intentional interviewing and counseling --
CHAPTER 2. Attending behavior basic to communication --
CHAPTER 3. Questions: opening communication --
CHAPTER 4. Observation skills --
CHAPTER 5. Encouraging, paraphrasing, and summarizing: the skills of active listening --
CHAPTER 6. Observing and reflecting feelings: a foundation of client experience --
CHAPTER 7. Integrating listening skills: how to conduct a well-formed interview --
CHAPTER 8. The skills of confrontation: supporting while challenging --
CHAPTER 9. Focusing the interview: exploring the story from multiple perspectives --
CHAPTER 10. Eliciting and reflecting meaning: helping clients explore values and beliefs --
CHAPTER 11. Influencing skills: six strategies for change --
CHAPTER 12. Skill integration putting it all together --
CHAPTER 13. Integrating microskills with theory: sequencing skills and interview stages --
CHAPTER 14. Determining personal style and future theoretical/practical integration --
Appendix:
Professional disclosure and agreements.
Name index
Subject index
0534519792
9780534519797
Interviewing.
Counseling.
BF637.I5 / .I93