Normal view MARC view ISBD view

Professional office procedures / Jolene D. Scriven ... [et al.]. - Lake Forest, Ill. : Glencoe, Macmillan/McGraw-Hill, 1992. - x, 464 p. : ill. ; 24 cm.

Includes index

Unit 1. Understanding your profession
Chapter 1. Recognizing your opportunities as as Office Professional
Chapter 2. Using Technology to Manage Your Work
Chapter 3. Organizing for Productivity

Unit 2. Critical Support Responsibilities
Chapter 4. Scheduling, Making Appointments and Receiving Visitors
Chapter 5, Incoming and Outgoing Mail
Chapter 6. Using the Phone
Chapter 7. Organizing Meetings and Conferences
Chapter 8. Making Travel Arrangements
Chapter 9. Gaining Control Through Time and Stress Management

Unit 3 Information Management
Chapter 10. Capturing Information Through Dictation and Transcription
Chapter 11. Preparing Correspondence and Business Reports
Chapter 12, Copying Material
Chapter 13. Filing
Chapter 14. Managing Records

Unit 4 Building Your Confidence
Chapter 15. Handling Finances
Chapter 16. Supervising
Chapter 17. Finding Your Position


ISBN: 002819912X 0028199111

Subjects--Topical Terms:
Office practice.
Secretaries--Vocational guidance

LC Class. No.: HF5547.5 / .P69