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Rentz, Kathryn.

Lesikar's business communication : connecting in a digital world / Kathryn Rentz. - Twelfth edition. - New York McGraw-Hill 2011 - xxvii, 657 pages : color illustrations ; 28 cm.

Revised edition of: Business communication : making connections in a digital world / Raymond V. Lesikar, Marie E. Flatley, Kathryn Rentz. 11th ed.

1. Communication in the workplace
2. Adaptation and selection of words
3. Construction of clear sentences
4. Writing for a positive effect
5. The writing process
6. Directness in good-news and neutral messages
7. Indirectness in bad-news messages
8. Indirectness in persuasive messages
9. Communicating in the job-search process
10. Basics of report writing
11. Types of business report
12. Graphics in report and other documents
13. Oral and interpersonal communication
14. Oral reporting and public speaking
15. Cross-cultural communication
16. Correctness of communication
17. Technology enabled communication
18. Business research methods

ISBN: 9780071220972 0071220976

Subjects--Topical Terms:
Business communication.
Digital communications.

LC Class. No.: HF5721 / .R29