Communicating effectively /

Hybels, Saundra.

Communicating effectively / Saundra Hybels, Richard L. Weaver II. - 6th ed. - Boston : McGraw Hill, c2001. - xxii, 648 p. : col. ill. ; 26 cm. + 1 computer optical disc (4 3/4 in.)

Includes index

Basic principles of communication: The communication process --
Self and communication --
Listening --
Verbal communication --
Nonverbal communication --
Interpersonal communication: Interpersonal relationships --
Evaluating and improving relationships --
Communicating at work --
Communicating in groups: Small groups: characteristics --
Group leadership, participation, and conflict management --
Communicating in public: Getting started --
Finding speech material --
Organizing and outlining the speech --
Delivering the speech --
The informative speech --
The persuasive speech.

0072315679 (pbk. : alk. paper)


Oral communication.

P95 / .H9 2001
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