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Certo, Samuel C.

Modern management : diversity, quality, ethics & the global environment / Samuel C. Certo. - 8th ed. - Upper Saddle River, N.J. : Prentice Hall, 2000. - xxi, 598 p. : col. ill. ; 28 cm. + 1 computer laser optical disc (4 3/4 in.)

Includes Index

PART ONE: INTRODUCTION TO MODERN MANAGEMENT.
Chapter 1: Management and Management Careers
Chapter 2: Managing: History and Current Thinking
Chapter 3: Corporate Social Responsibility and Business Ethics Chapter 4: Managing in the Global Arena


PART TWO: PLANNING
Chapter 5: Organizational Objectives
Chapter 6: Fundamentals of Planning
Chapter 7: Making Decisions
Chapter 8: Strategic Planning
Chapter 9: Plans and Planning Tools

PART THREE: ORGANIZING
Chapter 10: Fundamentals of Organizing
Chapter 11: Responsibility, Authority and Delegation
Chapter 12: Managing Human Resources
Chapter 13: Managing Change: From Stress to the Virtual Organization

PART FOUR: INFLUENCING
Chapter 14: Fundamentals of Influencing and Communication. Chapter 15: Leadership
Chapter 16: Motivation
Chapter 17: Groups, Teams and Corporate Culture
Chapter 18: Understanding People: Attitudes, Perception, and Learning

PART V: CONTROLLING
Chapter 19: Principles of Controlling
Chapter 20: Production Management and Control
Chapter 21: Information, Technology and the Internet

PART SIX: TOPICS FOR SPECIAL EMPHASIS
Chapter 22: Competitiveness: Quality and Innovation
Chapter 23: Management and Diversity

ISBN: 0130133078

Subjects--Topical Terms:
Management.
Industrial management.
Social responsibility of business.

LC Class. No.: HD31 / .C4125