How to measure training results :

Phillips, Jack J.,

How to measure training results : a practical guide to tracking the six key indicators / Jack J. Phillips, Ron Drew Stone. - New York : McGraw-Hill, c2002. - xv, 284 p. : ill. ; 24 cm.

INCLUDES INDEX

1. The need for benefits of measurement and evaluation of training outcomes
2. The ROI model and process
3. Develop training objectives: The basis for measurement
4. Develop evaluation plans and baseline data

0071387927 (alk. paper)


Employees--Training of--Evaluation.

HF5549.5.T7 / P432 2002
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