Normal view MARC view ISBD view

Schonberger, Richard.

Operations management : continuous improvement / Richard J. Schonberger, Edward M. Knod, Jr. - 5th ed. - Burr Ridge, Ill. : Irwin, c1994. - xvii, 661 p. : ill. (some col.) ; 26 cm.

Includes index

Customers, competitive strategies, principles --
Quality imperative --
Designed in quality: product, service, and process planning --
Quality control and continuous improvement --
Demand management and forecasting --
Master planning- for capacity and output --
Flow-control systems overview --
Purchasing: quest for high-quality suppliers --
Time-based competition: JIT, MRP, and related topics --
Lot sizing and quick-change flexibility --
Volume and variety issues --
Managing continuous and repetitive operations --
Managing job and batch operations --
Managing projects --
Productivity --
Maintaining quality of physical resources --
Facilities positioning --
What's next for you and for OM? --
Appendix A: Areas under the normal curve --
Appendix B: The Poisson distribution- Cumulative probabilities --
Appendix C: Two-digit random numbers --
Appendix D: Answers to selected problems.

ISBN: 0256112185 0256137803 (instructor's ed.) 0256156026 (international ed.)

Subjects--Topical Terms:
Production management.

LC Class. No.: TS155 / .S3244 1994