The challenge of communicating : guiding principles and practices Isa N Engleberg; Dianna Wynn
Material type:
TextPublication details: Boston Pearson 2008Description: xxix, 473p. ills. 24cmISBN: - 0205554768
- HM1166 .E54
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Methodist University Library Main General Stacks | Reference | HM1166 .E54 (Browse shelf(Opens below)) | Available | 36884 | |||||||||||||
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Methodist University Library Main General Stacks | Reference | HM1166 .E54 (Browse shelf(Opens below)) | Available | 39324 |
Includes index
Part I: The Challenge of Communicating1. Understanding Human Communication2. Understanding Self3. Understanding Others4. Understanding Listening and Critical Thinking5. Understanding Verbal Communication6. Understanding Nonverbal Communication Part II: The Challenge of Interpersonal Communication7. Interpersonal Communication: Understanding Relationships8. Interpersonal Communication: Improving Relationships9. Interpersonal Communication: Professional Relationships Part III: The Challenge of Group Communication10. Group Communication: Working in Groups11. Group Communication: Decision Making and Problem Solving Part IV: The Challenge of Presentational Communication12. Presentations: The Planning Process13. Presentations: Content and Structure14. Presentations: Language and Expression 15. Presentations: Speaking to Inform 16. Presentations: Speaking to Persuade Web ChaptersA. Research Strategies and SkillsB. Presentation Aids GlossaryIndex
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