Includes bibliographical references and index

Part One You As a Manager
Chapter 1. Introduction
Chapter 2. Managing Change

Part Two
Chapter 3. Assessing External Environments
Chapter 4. Managing Within Cultural Contexts
Chapter 5. Ethics and Social Responsibility

Part Three Setting Direction
Chapter 6. Strategic Management
Chapter 7. Organizational Structure and Design
Chapter 8. Planning
Chapter 9. Individual and Group Decision Making

Part 4 Implementing Through People
Chapter 10. Leadership I: Basic Concepts and Processes
Chapter 11. Leadership II: Perspectives and Issues
Chapter 12. Motivation
Chapter 13. Groups and Teams
Chapter 14. Communication and Negotiation
Chapter 15. Managing Human Resources

Part 5. Monitoring and Renewing
Chapter 16. Control
Chapter 17. Organizational Development and Transformation